How the Trust Score works

A 0 to 100 score built from evidence, with public weights. If we cannot back a number, we do not show one.

30 pts
Payout evidence
Verified payout proofs, how recent they are, and time to payout.
20 pts
Rule stability
Sourced rule changes in the last 12 months. Retroactive changes weigh double.
20 pts
Verified reviews
Weighted average of reviews with proof of purchase or payout only.
15 pts
Complaint resolution
Reports resolved vs open, and how fast the firm responds.
15 pts
Transparency
Years operating, identifiable company, public rules, declared broker.

The formula

Each pillar is normalised to a value between 0 and 1 from the evidence below, then multiplied by its weight:

Trust Score = 30·payout + 20·stability + 20·reviews + 15·complaints + 15·transparency

The result is rounded to a whole number. Weights are fixed and published here; any change to them will be dated and announced on this page.

Minimum sample rule

A firm is scored only when it has at least 10 verified reviews and 3 verified payout proofs. Below that, the profile shows “Not enough data” instead of a number. At launch every firm shows this, because we started with zero reviews rather than seeding any.

Payout evidence · 30 points

  • Counts payout proofs verified by a moderator (certificate, bank/crypto record or transaction hash).
  • Recent proofs weigh more: last 90 days count fully, older proofs decay over 12 months.
  • Median time from request to payout, when reported, adjusts the pillar.

Rule stability · 20 points

  • Every rule change we log has a source link and date.
  • Changes in the last 12 months reduce the pillar; trader-friendly changes count less than restrictive ones.
  • Retroactive changes (applied to accounts already bought) count double.

Verified reviews · 20 points

  • Only reviews with verified proof of purchase or payout count.
  • Weighted average of the overall rating, with the four sub-scores shown separately.
  • Bulk posting, incentivised or copy-paste reviews are excluded.

Complaint resolution · 15 points

  • Published reports (unjustified breach, denied payout, refund) vs resolved ones.
  • Time to the firm's first public response.
  • A report only counts after a moderator checks the documents.

Transparency · 15 points

  • Years operating and an identifiable legal entity.
  • Rules published in full on the firm's site.
  • Declared broker / liquidity provider and a working support channel.

Score bands

75–100 Strong · 55–74 Mixed · 0–54 Weak. The score colours are separate from our brand colour on purpose.

What never affects a score

  • Payments of any kind. We have no paid placements, affiliate links or coupons.
  • Claiming a profile or replying to reviews.
  • Unverified reviews: they can be published as text but do not count.

Data sources

Programs and rules come from each firm's official website and help center. Every row shows its source link and the date we last checked it. Reviews and reports come from traders and are checked by a moderator; proof files stay private.